These Terms of Service ("Terms") govern your access to and use of the Pizzaboys AI website located at pizzaboys.ai ("Website") and the AI phone agent services we provide to pizzeria establishments ("Service"). By accessing or using our Website or Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Website or Service.
By accessing our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Website.
Pizzaboys AI provides AI-powered phone agent technology that handles inbound calls for pizzerias across the United States and Canada. Our Service enables pizzerias to automate customer phone interactions, process food orders via phone and text, facilitate secure payment processing, and improve customer service efficiency.
You must be at least 18 years old to use our Service. By using our Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
If you register an account or submit information through our Website on behalf of a business entity (such as a pizzeria), you represent that you have the authority to bind that entity to these Terms.
You agree to use the Website and Service only for lawful purposes. You agree NOT to:
All content on the Website — including text, graphics, logos, images, software, and audio content — is the property of Pizzaboys AI or its licensors and is protected by applicable intellectual property laws. The Pizzaboys AI name and logo are trademarks of Pizzaboys AI and may not be used without permission.
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for its intended purpose. This license does not include any right to resell or commercially use the Website or its content.
If you submit information through our Website, you grant Pizzaboys AI a non-exclusive, worldwide, royalty-free license to use, reproduce, and process that information solely for the purpose of providing our Service and responding to your inquiry. You represent that any information you submit is accurate, does not violate any third-party rights, and does not contain unlawful or harmful content.
Our Service integrates with third-party services including Stripe (payments), Twilio (telecommunications), and other technology platforms. Your use of these services is subject to their respective terms. We are not responsible for the content or practices of any third-party websites linked from our Website.
THE WEBSITE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
Our AI phone agents use artificial intelligence and machine learning to process customer orders. While we strive for accuracy, AI technology has inherent limitations and may misunderstand or incorrectly transcribe customer requests.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIZZABOYS AI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, BUSINESS INTERRUPTION, FOOD SAFETY INCIDENTS, CUSTOMER DISPUTES, OR REPUTATIONAL HARM ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PIZZABOYS AI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) $1,000.
You agree to indemnify, defend, and hold harmless Pizzaboys AI and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Website or Service, (b) your violation of these Terms, (c) your violation of any rights of another party, (d) any information you submit through the Website, or (e) any errors, omissions, or disputes arising from AI-generated orders or customer interactions.
Your use of our Website and Service is subject to our Privacy Policy, which is incorporated into these Terms by reference.
We reserve the right to suspend or terminate your access to the Website or Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms or engaged in unlawful or harmful conduct. Provisions that by their nature should survive termination will remain in effect.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Website with a new effective date. Your continued use of the Website or Service after such changes constitutes your acceptance of the modified Terms.
Pizzaboys AI shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, telecommunications failures, power outages, or failures of third-party service providers.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or your use of the Website or Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("AAA"), with arbitration taking place in Delaware.
Either party may seek equitable relief in court for intellectual property infringement, unauthorized access to systems, or other matters requiring immediate injunctive relief. Either party may also bring qualifying claims in small claims court.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pizzaboys AI regarding your use of the Website and supersede all prior understandings and agreements, whether written or oral.
Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
Pizzaboys AI
377 Valley Rd Unit #3535
Clifton, NJ 07013
Email: lou@pizzaboys.ai
Website: pizzaboys.ai
By using our Website and Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.